If this doesn't solve the issue for you, here are some other things that have worked for folks around the forums: files on the forum and we can figure out why your game is crashing. "akinsofthook32.dll" // Akinsoft Software Engineering.
To find these files:– Right click Stonehearth in your Steam library– Select ‘Properties’– Select the ‘Local Files’ tab– Select ‘Browse Local Files’ You’ll find We're investigating a workaround for the anti-malware / privacy software issue. If you are on this list, try disabling the program to see if that helps: Lavasoft Ad-Aware Norton 360Webroot Hide My IPASproxy Windows 8 Firewall Control Riva Tuner Statistics Server The following programs may also be problematic: "acpiz.dll" // Unknown.
At the present time, we believe that a significant number of these crashing issues are related to anti-virus software produced by Lavasoft called Web Companion.
Specifically, an element in that product’s DLL is not allowing Guild Wars 2 players to update their games.
If you do that and continue to experience system crashes, we recommend you uninstall your Lavasoft product in order to allow the Guild Wars 2 patch to download.
Once the game update is complete, you may reinstall the Lavasoft product if you so desire.
I let it re-download last night tried it again this morning and it still didn't work.
I also tried to reinstall and uninstall it again to see if that might fix it, but it has not.
I am not a computer wizard, but I know enough to get by and now I am lost and need some help.
UPDATE: Updated to include possible Windows Firewall issues.
If you encounter crashes at startup, please post your file to a new topic in The Crash Report Category. (18 October 2016) We've seen a number of recent startup crashed that seem to be caused by issues with the Windows networking configuration.
Our suggestion at this time is to check to see if you have the most current version of the software.